Frequently Asked Questions
How long is the order processing time?
Handtex Home offers free shipping on all orders.Order dispatch usually takes 1-3 days. Shipping usually takes 3-7 days but may take longer, depending upon your location.
How do I make an exchange?
If you think, you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, We request you to take a picture and video of the same and email us at firstname.lastname@example.org mentioning your Order ID and other details. We will personally ensure that a brand new replacement is issued to you with no additional cost. Please make sure that the original product tag and packing is intact when you send us the product back.
What kinds of payment methods do you accept?
You can pay for the order through all major national and international debit and credit cards, net banking, or through wallets like Paytm and UPI apps like BHIM and PhonePe.